Superloop is Australia’s modern challenger telco and internet service provider that’s unleashing the unlimited possibilities of the internet. Superloop is all about experience – they’re not just a utility – with a promise to be super from the ground up. They’re more tech than telco, and deliver quality service across their consumer, business, and wholesale units.
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What Makes Superloop Stand Out?
Superloop’s can-do culture will excite and ignite customers as they deploy game-changing solutions that solve customer pain points, backed by great customer service delivered by a highly enthused team of Superloopers, who are committed to making the internet experience super.
FAQ's
The National Broadband Network (NBN) is a government-owned wholesale broadband network in Australia. It aims to provide high-speed internet access to homes, businesses, and communities across the country. NBN offers various types of broadband technologies, including Fibre to the Premises (FTTP), Fixed Wireless, and Hybrid Fibre Coaxial (HFC), to deliver fast and reliable internet connections.
The ideal internet plan for you depends on your specific needs and preferences, including your location, budget, data requirements, and desired speed. Consider factors such as download/upload speeds, data allowances, contract terms, and customer service when comparing plans from different ISPs.
There may be early termination fees if you cancel your mobile phone plan before the end of the contract term. Check the terms and conditions of your plan or contact your provider for details on any applicable cancellation fees.
Yes, you can usually keep your phone number when switching mobile phone plans. This process is known as number porting, and your new provider will assist you in transferring your existing number to their network.
To change your internet provider, follow these steps:
– Research and compare plans from different ISPs.
– Sign up for a new plan with your chosen provider.
– Contact your current provider to cancel your existing service.
– Arrange for installation of the new service with your new provider.
The main types of mobile phone plans in Australia include:
– Prepaid plans: Pay in advance for a set amount of calls, texts, and data.
– Postpaid plans: Pay a monthly fee for a set amount of calls, texts, and data, usually with additional charges for excess usage.
– SIM-only plans: Bring your own device and pay for calls, texts, and data on a monthly basis without a handset included.
- When comparing mobile phone plans, consider factors such as:
- Included calls, texts, and data allowances.
- Network coverage and reliability.
- Contract terms and commitments.
- International roaming and call/text allowances.
- Additional perks or bonuses offered by the provider.